All of our support calls will be Remote support via Gotomeeting.
Small Office Offering #1
Monthly maintenance contract for small offices includes the followings:
1. Five support calls for the month (sorry, no carry-over)
2. Monthly server health maintenances (if applicable)
3. One day on-site support personnel (need to schedule date)
Small Office Offering #2
Monthly maintenance contract for small offices includes the followings:
1. Five support calls for the month (no carry-over)
2. Monthly server health maintenances (if applicable)
3. Two day on-site support personnel (need to schedule dates)
4. Nights and weekend support if applicable
Home/Home Office Offering
Monthly maintenance contract for small offices includes the followings:
1. Five support calls for the month (no carry-over)
2. Nights and weekend support if applicable
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